Return Policy

  • The Manipal Alumni Association of Malaysia (MAAM) reserves the right to refuse/cancel a membership in the MAAM.
  • If MAAM refuses a new or renewing membership, registrants will be offered a refund.
  • As all membership is one time payment, there are no re-occurrence payment for any type of membership.
  • Membership cancellations received within 14 days of registration may be eligible to receive a full refund less RM 50 service fees.
  • Cancellations received after the stated deadline will not be eligible for a refund.
  • Cancellations will be accepted via phone, fax or e-mail, and must be received by the stated cancellation deadline.
  • All benefits and incentives received by participant must be cancelled/returned to the MAAM.
  • All refund requests must be made by the attendee or credit card holder.
  • Refund requests must include the name of the attendee and/or transaction number.
  • Refunds will be credited back to the members account via manual bank in method.